Pacific Rack & Machine, Inc. realizes that you care how information about you is used and shared, and we appreciate your trust. This notice describes our privacy policy. By visiting Pacific Rack & Machine, Inc., you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Pacific Rack & Machine, Inc. Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Pacific Rack & Machine, Inc. Here are the types of information we gather.

  • Information you give us: We receive and store information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, improving our shopping cart, and communicating with you.

Does Pacific Rack & Machine, Inc. Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it or disclosing it in any way to others. We do not share customer information.

  • Agents: We do not employ other companies or individuals to perform functions on our behalf. Pacific Rack & Machine, Inc. fulfills all orders, sends its own postal mail and e-mail, processes credit card payments and provides customer service from within its own organization. We do not use outside agents to perform any of these functions.
  • Protection of Pacific Rack & Machine, Inc. and Others: We release account and other personal information when we believe release is appropriate to comply with law or to protect the rights, property, or safety of Pacific Rack & Machine, Inc., our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me?

  • We work to protect the security of your information by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We do not reveal credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Children

  • Pacific Rack & Machine, Inc. does not sell products for purchase by children.

Information You Give Us

You provide most such information when you buy, participate in a questionnaire, or communicate with customer service. For example, you provide information when you place an order, fill out an application form, or e-mail us. As a result of those actions, you might supply us with such information as your name, address, and phone number; credit card information; people to whom purchases have been shipped, including address and phone number; and other people; content of e-mails to us.

Again, this information is for our purposes only - we do not share customer information.